WorkReady provides AI supported communication training for frontline workers in Edmonton and area
WorkReady delivers practical, instructor-led, group-based training focused on real workplace scenarios identified by employers where communication gaps impact safety, teamwork and retention.
Sectors include:
Manufacturing and production
Warehousing, logistics and distribution
Supportive living and continuing care
Hospitality and food services
What employers are seeing
Miscommunication is affecting employee retention
Employees are hesitant to speak up
AI is being used without guidance
About
WorkReady
As an experienced adult educator with expertise in workplace communication, I facilitate 60–90 minute immersive sessions that focus on improving communication in the workplace. These sessions do not encourage new or increased AI use; they provide practical guidance for employees who are already using AI informally and without support, helping them navigate workplace challenges in ways that reduce risk and build confidence. I work with employers to identify context-specific challenges and design scenario-based training sessions.
Example Scenario
“I thought I understood.”
A warehouse supervisor gives quick verbal instructions during a busy shift change. The employee nods and says “okay.” Later, the task is done incorrectly. The supervisor is frustrated. The employee feels embarrassed and misunderstood.
What happened?
The employee understood most of the instruction.
Was unsure about one key detail.
Didn’t want to slow the team down.
Didn’t want to appear incapable.
How WorkReady addresses this
In the session, participants:
Practice asking clarification questions clearly and professionally.
Use AI as a practice tool to rehearse phrasing before difficult conversations.
Compare different AI-generated responses and learn how to evaluate which wording is appropriate and effective.
Work through real-life employer-identified scenarios in a structured, guided format.
Participants learn how to:
Confirm instructions without appearing resistant.
Raise safety concerns early and respectfully.
Interpret supervisor tone accurately.
Avoid using AI suggestions blindly in high-stakes situations.
Schedule a brief introductory conversation to discuss whether this practical training session fits with your team’s needs.
I created WorkReady to address challenges employers see on the frontline: capable employees struggle to communicate at work because language barriers and unspoken workplace norms cause misunderstandings, tension and lost productivity.
WorkReady sessions focus on everyday challenges such as asking clarification questions, raising concerns early, responding to negative feedback and navigating misunderstandings through small-group discussion, guided scenarios and reflection.